Which is the best package for my son or daughter?
We highly recommend picking the full package, as this includes in-class and on-road safety which comes complete with certification.
My child has been learning with me for the last year, and I feel they are a good driver. Do I still need to register for the full package?
If you wish to receive the certificate, then you will need to book the full package. It is a requirement that all new drivers need to be trained by Alberta Transportation certified instructors to receive their certificate.
Can I register my child for only a few hours?
Yes, although this isn't eligible for the certificate.
Certificate of Completion
What is the importance of certification?
The certificate earned as part of this course can be shown to your insurance company, and usually save a significant amount per year on insurance premiums.
Do I need to pass any exams in order to receive certification?
Yes. There is a classroom exam and an on-road evaluation needed to receive your certificate. Pass rates for the classroom exam are 80% and higher. Pass rates for on-road evaluation is 75% and higher.
When will I receive my certificate?
Students will receive the certificate via email within about 48 hours of completing the course.
How do the exams work?
Classroom exams are conducted after 15 hours of study. The exam will be multiple choice, consisting of 30 questions. On-road evaluations will be conducted by your instructor throughout your training. At the beginning of each lesson, your performance will be evaluated, and graded against exam criteria. Your instructor will advise when the best time to take your exam will be. If you require more training, you may book with the driving school before booking your road test.
Do I book my road test through you?
No. You will need to go to the nearest Alberta registry agent. The road test will be conducted by Alberta Registries with licensed examiners.
Can I use one of your vehicles for the road test?
Yes. If you would like to use one of our vehicles, please book online, or call us directly.
When can I schedule my in-car driving lessons?
Absolutely, though you will need to make sure that you have paid in full before booking any sessions.
I live out of the city limit, will your instructor still pick me up and drop me off?
We can not guarantee pick-up and drop-off outside of town, though we do have a specific location where students and instructors can meet. Please contact us 403-991-5140 regarding your preferred pickup and dropoff location.
How do I change my drop-off or pick-up location?
You can do this directly from your account. Please allow more than 12 hours before the start of your training. If you are not able to make this deadline, please call the driving school to update your preference manually.
Can I be picked up at one location and dropped off at another?
Our instructors can only drop you off at the address you have provided to us. If you are under 18, instructors will not drop you off anywhere else. If you insist, they are obligated to call your parent or guardian for permission. Only then will you be dropped off elsewhere in Airdrie.
When should I start the in-car driving lessons?
We advise starting behind-the-wheel within a month of taking the online course.
Can I still register if my school is not listed?
Yes. Please be aware that the pick-up and drop-off location will need to be in Airdrie.
My payment isn't going through; what should I do?
If this situation happens, you can call our customer services at 403-991-5140 to process payment over the phone. Don't worry, this happens to some card providers, and we can process payment manually.
I registered; why can't I book my drive times?
The most likely reason is that your payment hasn't gone through. You can log into your account to check your balance. If you owe a balance, you are able to complete payment using your credit/debit card.
How do I make payment?
You can do this directly through our website. You can also pay by cash or check at our office.
Do you have a payment plan option?
Currently we do not provide a payment plan.
What is your refund policy?
If you are requesting a refund there will be a cancellation fee of $150. Once your course has begun, we can not refund any money.